How do I eliminate printer not printing?

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First, make sure the printer is on and has paper in the tray. ... Next, check to make sure the printer cable is properly connected to both the computer and the printer. If you still can't print, check to make sure the printer is not set to offline mode. Go to Start, Printers and Faxes.

Regards, Bruce

Try some of these techniques to resolve printer not printing issue

Check Your Printer's Error Lights

Frustrating as they can be, printers do sometimes tell you what the problem is so you can avoid trial-and-erroring your way through the troubleshooting process. Your printer may be showing an error message through a series of cryptic flashing, colored lights on the printer itself.

It isn't always clear which lights mean what, though, so you may need to check the manual to decode what your printer is saying. If you lost the manual, you can usually download a PDF copy from the manufacturer's support page for your printer.

Clear the Printer Queue

Sometimes, your computer's print queue can get jammed up with old documents that failed to print for one reason or another, holding up the document you need right now.

Right-click on the printer icon in Windows' notification area, then choose Open All Printers to see a list of currently queued items. In macOS, you can see the queue from System Preferences > Printers & Scanners > Open Print Queue. Right-click any old items and clear them to get things chugging again.

Alternatively, in Windows, you can restart the print spooler, which will try to print those documents as if they were just added to the queue (so you don't have to clear them).

Solidify the Connection

This may sound silly, but if I had a nickel for every hour I've wasted troubleshooting something that wasn't plugged in, I'd be halfway to buying a Snickers bar. Ensure the USB cable is plugged in snugly at both ends, and that the power cable is plugged into the wall. You never know when someone unplugged it to charge their phone without telling you.

If you're trying to print over Wi-Fi, try plugging your computer in via USB to see if that works instead—if it does, you know the problem exists with the Wi-Fi connection and can focus your effort there.

I hope these methods will be helpful!

Mark Wilson

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